Contents
1 Information We Collect
phswerte app collects personal information from you during the registration process, during account verification, and when you use the platform. The categories of information we collect include:
| Category | Examples | When Collected |
|---|---|---|
| Identity Information | Full legal name, date of birth, government-issued ID | Registration and KYC |
| Contact Information | Email address, mobile number | Registration |
| Financial Information | GCash or Maya account name, bank account name and number | First withdrawal request |
| Transaction Data | Deposit and withdrawal amounts and dates, game history | During platform use |
| Technical Data | IP address, device type, browser, operating system | Automatically on site access |
| Usage Data | Pages visited, session duration, clicks, game preferences | During platform use |
We collect only the information that is necessary for the operation of the platform and for compliance with the requirements applicable to online gaming services in the Philippines.
2 How We Collect It
phswerte app collects your personal information through the following channels:
- Direct input: When you fill in your registration details, submit KYC documents, or provide your payment details for withdrawal purposes.
- Automated collection: When you access the platform, our systems automatically collect technical data such as your IP address, device identifiers, and session activity. This happens whether or not you are logged in to your account.
- Third-party payment providers: When you use GCash, Maya, or bank transfer, the relevant payment platform confirms your transaction to us. We receive confirmation data only — we do not access or store your e-wallet or banking credentials.
- Identity verification services: When you submit KYC documents, we may work with a third-party verification provider to validate the authenticity of your submitted ID. That provider operates under its own data agreements and we only receive the verification result.
3 How We Use Your Information
phswerte app uses the personal information we collect for the following purposes:
- To create and manage your account, including identity verification and age confirmation.
- To process deposits and withdrawals in Philippine Peso via your nominated payment method.
- To provide access to the game library, sports betting, and other platform features.
- To administer the VIP programme and deliver relevant promotions to eligible account holders.
- To send service-related communications, including account confirmations, OTP messages, and important platform updates.
- To investigate and address suspected fraud, account abuse, or prohibited conduct.
- To comply with applicable financial and gaming-related compliance obligations.
- To monitor and improve platform performance, security, and user experience.
- To support responsible gaming by tracking usage patterns and flagging accounts that may need intervention.
We do not use your personal information for any purpose that is not related to operating the phswerte app platform or fulfilling our obligations to you as a player.
5 Data Retention
phswerte app retains your personal information for as long as your account remains active and for a period after account closure as required by applicable compliance and financial record-keeping obligations.
Specifically, transaction records, KYC documents, and account activity logs may be retained for a minimum period to meet financial compliance requirements. After this period, your personal data is securely deleted or anonymised unless there is an ongoing legal, regulatory, or dispute-related reason for continued retention.
If you request account closure, you may also submit a data deletion request. We will fulfil this request subject to any mandatory retention obligations that apply to your account at the time of the request.
6 How We Protect Your Data
phswerte app implements a range of technical and operational security measures to protect your personal information from unauthorised access, disclosure, or loss:
- SSL encryption: All data transmitted between your device and the phswerte app platform is encrypted using SSL (Secure Sockets Layer) technology.
- OTP verification: Key account actions — including login from a new device and withdrawal requests — require one-time password (OTP) verification sent to your registered mobile number.
- Access controls: Access to player data within phswerte app is restricted to authorised personnel only, on a need-to-know basis.
- Secure storage: Personal data is stored in protected environments with access logging and regular security reviews.
- Fraud monitoring: Automated and manual monitoring is in place to detect and respond to unusual account activity.
While phswerte app takes reasonable steps to protect your information, no online platform can guarantee absolute security against all threats. You are also responsible for keeping your login credentials and OTP codes confidential.
7 Your Rights
As a player registered with phswerte app, you have the following rights with respect to your personal information:
Right to Access
You may request a copy of the personal information phswerte app holds about you. We will respond to verified access requests within a reasonable timeframe.
Right to Correction
If any personal information we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. Contact support with the details and we will update your records accordingly.
Right to Deletion
You may request that we delete your personal data. We will fulfil this request subject to any mandatory retention obligations that apply at the time of the request.
Right to Object to Marketing
If you no longer wish to receive promotional communications from phswerte app, you can opt out at any time by updating your notification preferences in your account settings or by contacting support.
Right to Account Closure
You may close your phswerte app account at any time by contacting support. Account closure will be processed subject to the resolution of any outstanding balance or active withdrawal requests.
To exercise any of the above rights, contact the phswerte app support team at the email address shown in the footer of this page. We will acknowledge your request and respond in a timely manner.
8 Cookies and Tracking
phswerte app uses cookies and similar technologies to operate and improve the platform. Cookies are small text files stored on your device when you visit the site. We use them for the following purposes:
- Session cookies: These are temporary cookies that keep you logged in to your account during a single browsing session. They expire when you close your browser.
- Functional cookies: These remember your preferences — such as your language or display settings — so you do not need to set them again each time you visit.
- Analytics cookies: These help us understand how players navigate and use the phswerte app platform, which areas are most visited, and where improvements can be made. Analytics data is aggregated and does not identify you individually.
- Security cookies: These support fraud detection and account security functions, helping us identify and respond to suspicious activity.
Most browsers allow you to control or disable cookies through their settings. If you choose to disable cookies, some features of the phswerte app platform may not function correctly. Session and security cookies in particular are necessary for the platform to operate as intended.
9 Minors
phswerte app is strictly an adult platform. Players must be 21 years of age or older to register and use the site. We do not knowingly collect personal information from individuals under the age of 21.
If we become aware that an account belongs to or has been accessed by a person under 21, that account will be suspended immediately and all associated personal information will be deleted once any applicable financial compliance review has been completed.
If you believe a minor may have registered on phswerte app, please contact support using the email address shown in the footer so we can investigate and act promptly.
10 Changes to This Policy
phswerte app may update this Privacy Policy from time to time to reflect changes in how we handle your data, changes in applicable requirements, or improvements to our platform. When material changes are made, we will notify registered users via the email address associated with their account or through a notice displayed on the platform.
The updated policy will indicate the date it takes effect at the top of this page. Continued use of phswerte app after that date constitutes your acceptance of the revised Privacy Policy.
If you have any questions about this policy or about how your personal information is handled, please contact the phswerte app support team. We are happy to clarify any aspect of our data practices.
Our Privacy Commitments at a Glance
Six core principles that govern how phswerte app handles your personal data.
We Collect Only What We Need
phswerte app gathers personal information only for the purposes of account management, identity verification, payment processing, and platform security. We do not collect data beyond what is necessary.
Your Data Is Secured
SSL encryption, OTP verification at key account actions, access controls, and secure storage all work together to protect the personal information you share with phswerte app.
We Do Not Sell Your Data
phswerte app does not sell, rent, or trade your personal information to third parties for commercial purposes. Your data stays within the platform and its verified service partners.
You Control Your Account
You can access, correct, or request deletion of your personal data at any time. You can also opt out of marketing communications and close your account by contacting our support team.
Payments Are PHP-Only
All financial transactions at phswerte app are in Philippine Peso. We work only with verified local payment providers — GCash, Maya, and Philippine bank transfer — and do not store your payment credentials.
Transparent and Up to Date
When this policy changes in a material way, registered players are notified directly. The effective date is always displayed at the top of this page so you always know which version applies.
Play at phswerte app with Confidence
Your personal data is protected from the moment you register. All transactions are in Philippine Peso, and your account is secured with SSL and OTP verification.
Privacy at a Glance
Privacy Questions?
For data access requests, corrections, or any privacy-related question, contact us directly.
[email protected]